Comment

Community comment are the opinions of contributing users. These comment do not represent the opinions of Port Moody Public Library.
JMP7
May 21, 2014JMP7 rated this title 5 out of 5 stars
This book is so helpful. I wish I had read it years ago. It gives an overview of different types of difficult people and strategies on how to deal with them. One of the best take home messages from this book is that you can't change difficult people, but you can learn to deal with them so they don't upset you.