Difficult People

Difficult People

How to Deal With Impossible Clients, Bosses and Employees

Book - 1997
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Difficult People is a book about learning how to handle people who are rude, aggressive and irate in the workplace. You will learn how to diffuse stressful situations calmly and professionally.

Publisher: New York : Firefly Books, 1997, c1990
ISBN: 9781552091258
1552091252
Branch Call Number: 158.26 CAV
Characteristics: vi, 180, [4] p. ;,23 cm

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