How to Disagree Without Being Disagreeable

How to Disagree Without Being Disagreeable

Getting your Point Across With the Gentle Art of Verbal Self-defense

Book - 1997
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As bestselling author Suzette Haden Elgin proves, you don′t have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you′ll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You′ll learn to:
∗ Keep domestic disagreements from escalating
∗ Deliver criticism to coworkers, employers, or employees
∗ Handle aggressive, negative comments about race, politics, or religion
∗ Provide discipline without increasing hostility
∗ Use language that reduces tension and creates rapport in every situation
Publisher: New York : J. Wiley, c1997
ISBN: 9780471157052
Branch Call Number: 153.6 ELG
Characteristics: xii, 190 p. :,ill. ;,24 cm


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