Handling Confrontation at Work

Handling Confrontation at Work

Psychological Self Defense for the Workplace

Downloadable Audiobook - 2008
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This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at: awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
Publisher: [Chichester, England] : Matrix Media, 2008
ISBN: 9781848390478
Additional Contributors: Ryder, David
Matrix Media (Firm)

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